Hannibal Regional team members have the opportunity to be recognized on the spot for living out our RISE Values and offering excellent customer service! The Golden Star recognition program is in addition to the quarterly RISEing Star winners. Golden stars are given to various spotters each week. The spotters could be other team members, patients, visitors, vendors, or physicians, and they are on the lookout for team members who offer exceptional customer service and live out our RISE Values. If they spot someone they believe deserves the star, the spotter will present it to the team member, who can then present their star to HR to receive a prize. Spotters will be in different departments and shifts throughout the year. Our most recent recipient is Nikki Murphy.
Nikki Murphy, Nurse in PCU – Her nominator stated “I would love to give a golden star to Nikki Murphy, a day shift nurse on PCU. Last week she cared for a patient who had expressed sadness that he loves morel mushrooms but he’d been unable to hike the woods in a very long time. Nikki took her family out mushroom hunting and graciously brought in several of their finds for her patient. This gesture truly exemplified compassion and excellence for her patient and what truly mattered to him – great job, Nikki!